FAQ

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Q: What will the mode of payment be since I am based in Nigeria? Otherwise can your agent in Nigeria receive money on your behalf?
A: Yes Impex Nigeria will receive your payment and you can be billed in Nigeria prior to shipping as long as this is not abused. You will be required to pay into a Diamond or Zenith bank acct (Naira Acct) before goods are shipped. Pay into:

Zenith Bank.
Acct Name: Mail Impex Global
Acct #: 6112-30-3013

OR

Bank of America Acct:
ACCT #: 00381-212-5798
ABA: 026009593

Q: Does Impex repack my goods before they are shipped to Nigeria?
A: We do NOT consolidate your packages or goods before shipping to you. We process and ship them out as we receive the. We will repack them if they are not properly packed for export – repacking materials and fees might be charged. We will open packages to check for dangerous Goods as per TSA regulations.

Q: Can I order goods from a USA store and have the store ship same to Impex for onward shipping to me in Nigeria?
A: You can have your supplier ship the goods to our USA address or request that we pickup from your supplier. Include your Name, location & GSM # on our shipping address when placing the order to he sent to Impex from your vendor, see examples below:
Name: Your Name
Address: Impexworldwide Inc. (Phc-08031234567)
4000 Bordentown Ave Unit 26
Sayreville , NJ 08872
OR
Name: Your Name
Impexworldwide Inc. (Los-08031234567)
4000 Bordentown Ave Unit 26
Sayreville , NJ 08872

Phc (P-Harcourt), Los (Lagos) Abj (Abuja)

Q: Can Impex  please hold my packages till they are all delivered and ship all at once?
A: Impex does not consolidate, we process & ship out packages as they are received.
 
Q: How long can I leave my packages at Impex destination locations?
A: Impex would hold your packages after informing you of their arrival for 14 days after which the packages will accrue $0.10 per Lb per day, after 6 months from notification date the said goods would be auctioned to the public.
 
Please Note the following:
  1. Impex minimum shipping weight is 5lbs, (if your package weight less than 5lbs we will invoice you at the rate of 5lbs).
  2. The preferred courier companies when sending your packages & goods to us is UPS, DHL or FedEx, Pls don’t use USPS, as USPS packages might not be delivered to us.
  3. We do not consolidate packages; we ship packages out as they come in.
  4. Packages must be paid up before pickup or delivery.
 

PICK UP FORM


Weight In LB
 
Number of Pieces  
Description  
Size 1  
Size 2  
Size 3  
Size 4  
Size 5  
Door to City   Yes
Door to Airport   Yes
Your Name  
Your Email  
Phone  
Pickup Address  
Ship to Name Phone & City  
     
 
 

 

Track your goods

AIR TRACKING

*Enter your air way bill number above and click on track to know your goods location. Enter the first three digit in the first column.

CONTAINER TRACKING

 

 

USA:
4000 Bordentown Ave Unit 26. Sayreville , NJ 08872-2760
Phone: 732-698-9007, 732-698-9008, 732-432-6872, 732-432-6873.
Fax: 732-210-0218
Email: infousa@impexworldwide.com